FAQ
What currency do you price in?
The base price is US dollars (US$). Other exchange rates are automatically converted.
Can I pay in RMB or other currencies?
Yes. You can pay in your local currency via PayPal. Alternatively, you can pay in RMB via Alipay.
How to pay?
You can pay directly on the website via PayPal. You can also pay via Alipay. If you have any questions, please send me a message in the sidebar.
How to ship and how to pay the postage?
All items in our store are shipped free of charge. All orders within China and Hong Kong are shipped by SF Express, with delivery time ranging from 2-5 days. For orders from other regions under $100, we ship via small postal parcel service, with delivery time ranging from 15-30 days. Orders over $100 are shipped by express delivery (UPS, DHL, FedEx, etc.), with delivery time ranging from 4-7 days.
Do I need to pay customs duties?
Items purchased outside of China are subject to import duties. Please consult your local customs for specific tax rates. If you need to declare a low value to avoid tax or reduce import duties, please contact me before placing an order to confirm, either by email or by leaving a message in the lower right corner.
What should I do if the item is damaged during transportation?
I will purchase insurance for each item. If you find any damage, please contact me in time to confirm the claim.
Is your antique jade bag authentic?
The age of the jade is inferred based on my experience and is for reference only. There are counterfeits on the market, and I will use my experience to distinguish them. However, the authenticity of antiques is controversial, and my personal experience is limited. Please carefully examine the detailed images and videos to make your own judgment.
How do you determine the age of ancient jade?
Based on my years of collecting experience, I personally judge jade based on its quality, including the material, the techniques used to push the weight, drill, and polish it, as well as its shape, texture, and color. I also frequently consult with experienced collectors. Even so, my judgments should only serve as a guide. The dating of ancient jade has always been a controversial issue. Therefore, I emphasize again that you must carefully examine the detailed images and videos for your own judgment and ultimately base your judgment on your own opinion.
Do you have an appraisal certificate for your antique jade?
No. While ordinary jade can be certified with raw material certificates, no authoritative domestic authentication agency can currently issue 100% reliable certificates for ancient jade, especially for individual collectors. Mainstream authentication agencies on the market only provide the personal opinions of a few experts and can only be used as a reference. The so-called instrument-based dating of ancient jade is completely nonsense and cannot be trusted at all!
Can I get a discount if I buy multiple items at once?
Yes. Please email me or contact me privately in the lower right corner. New customers are strongly advised to purchase one item at a time, carefully studying the items before purchasing. This is a safer approach. For established customers, please contact me privately to let me know which item you need, and I'll give you the best discount!
Can I return the product if I am not satisfied with it?
Yes. If you have any questions about the product within 7 days of receipt, you can contact me directly. Returns are also possible. However, please note that sellers outside of mainland China are responsible for not only round-trip shipping costs, but also local import customs duties and returns levied by Chinese customs. Specific fees will be subject to the actual customs tax invoice.
Please note! Chinese customs impose high tariffs on jade products. Therefore, please carefully review the detailed images and videos before deciding to purchase. Carefully identify the items you wish to purchase. If you have any questions, please contact me in advance by emailing me or clicking the message button in the lower right corner before placing your order.
What is your pricing standard? Why do prices change?
I price my collection based on local market prices, prices circulated among collectors, and prices at art fairs. For some pieces, I also priced them emotionally based on personal preferences. Therefore, prices are subject to adjustment. If you have questions or disagree with my pricing, please feel free to contact me by email or by sending me a message in the lower right corner.
Why does ancient jade have flaws on its surface?
Ancient jade is inherently ancient, especially the high-quality jade in my collection. After thousands of years of sedimentation, influenced by the jade's texture, usage, storage temperature and humidity, geological changes, soil minerals, and the composition of burial objects, nearly all jade pieces have imperfections, such as weathering, color blemishes, changes in the jade's texture, graying, calcification, cracks, and damage. I will provide as much detail as possible in the description of each piece and will also take photos and videos of specific details. Please be sure you can tolerate these imperfections before purchasing.
I'm looking for jade from a specific era or with a particular shape, but it's not on your website. Could you help?
Of course! First of all, my collection of antique jade isn't limited to the ones shown on this website. Many more are still being released, and there are also many pieces I'm keeping privately that I'm not planning to sell, which aren't listed on the website yet. If you're an old friend and are looking for a specific type of jade, please contact me privately. I can help you by inquiring with fellow collectors and first-line consignees. We're making friends through jade, and I'm happy to be of service.